Privacy Policy

Last Updated: 26 June 2026

This Privacy Policy explains how TurkeyEVisa.com (“TurkeyEVisa.com,” “we,” “our,” or “us”) collects, uses, stores, protects, shares, and processes your personal information when you visit our website, submit an inquiry, request visa assistance, apply for a Turkey eVisa or visa-related service, upload documents, make a payment, or otherwise interact with our platform.

This Privacy Policy also explains your privacy rights, including your ability to access, correct, update, restrict, or request deletion of your personal information where such rights are provided under applicable law.

By using TurkeyEVisa.com, requesting our services, submitting information, or communicating with us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.

Only individuals aged 18 years or older may submit applications or use our services directly. If an adult submits information on behalf of a child, family member, employee, dependent, or another traveler, that person confirms they are authorized to do so and accepts responsibility for the information provided.

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: contact@turkeyevisa.com

1. Scope of this Privacy Policy

This Privacy Policy applies to all personal information collected through TurkeyEVisa.com, including information submitted through:

  • Contact forms
  • Visa inquiry forms
  • Turkey eVisa request forms
  • Customer support
  • Email communication
  • Payment-related communication
  • Other online services provided through our website

This Privacy Policy applies only to information collected through TurkeyEVisa.com and does not apply to information collected offline or through third-party websites that we do not own or control.

Where our website links to external websites, payment providers, government portals, embassies, immigration authorities, or other third-party services, those websites operate under their own privacy policies.

2. Information We Collect

We collect personal information whenever you interact with TurkeyEVisa.com or request our services.

The information we collect depends on the services you use and the information you choose to provide.

2.1 Information You Provide Directly

You may provide information when you:

  • Submit a contact form
  • Request visa assistance
  • Complete an application
  • Upload supporting documents
  • Contact customer support
  • Subscribe to updates
  • Make a payment
  • Communicate with us by email
  • Submit information on behalf of another traveler

Depending on the service requested, we may collect:

  • Full name
  • Email address
  • Phone number
  • Nationality
  • Country of residence
  • Date of birth
  • Gender
  • Passport number
  • Passport issue and expiry dates
  • Passport copy
  • Personal photograph
  • Travel dates
  • Flight information
  • Accommodation details
  • Visa category
  • Purpose of travel
  • Employment or business information
  • Family or dependent details
  • Emergency contact information
  • Billing information
  • Supporting documents
  • Messages or additional information you choose to provide

2.2 Visa Application Information

When you request assistance with a Turkey visa or Turkey eVisa application, we may collect additional information necessary to prepare and support your application.

This may include:

  • Passport information
  • Identity verification details
  • Travel history
  • Previous visa history
  • Immigration-related information
  • Entry and exit plans
  • Flight itinerary
  • Hotel bookings
  • Invitation letters
  • Employment details
  • Business information
  • Student information
  • Financial documents where required
  • Health or vaccination information where required by the relevant authorities
  • Previous immigration refusals or travel restrictions where applicable
  • Communication preferences

Certain information may be considered sensitive personal information under applicable privacy laws.

We only collect such information where it is necessary to provide the requested services, required by law, required by the relevant authorities, or submitted with your consent.

2.3 Information Collected Automatically

When you visit TurkeyEVisa.com, certain technical information may automatically be collected.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Internet service provider
  • Language preferences
  • Browser settings
  • Pages visited
  • Time spent on our website
  • Date and time of access
  • Referring websites
  • Website interaction data
  • Approximate geographic location based on IP address

This information helps us:

  • Improve website performance
  • Enhance user experience
  • Detect fraud
  • Maintain website security
  • Analyze visitor behavior
  • Resolve technical issues
  • Improve our services

2.4 Payment Information

If you purchase services through TurkeyEVisa.com, we may collect information related to your payment, including:

  • Name
  • Billing address
  • Email address
  • Transaction reference
  • Invoice information
  • Payment status
  • Purchased services

Payment card information is generally processed directly by secure third-party payment providers.

TurkeyEVisa.com does not intentionally store complete payment card numbers or sensitive payment authentication information unless legally required.

Third-party payment providers operate under their own privacy policies and security standards.

2.5 Information Received from Third Parties

Where necessary, we may receive information from trusted third parties including:

  • Payment providers
  • Identity verification services
  • Government authorities
  • Immigration authorities
  • Embassies
  • Consulates
  • Visa processing partners
  • Customer support providers
  • Analytics providers
  • Fraud prevention providers

Such information is used only where necessary to provide our services or comply with legal obligations.

3. Log Files

Like most websites, TurkeyEVisa.com uses standard server log files.

These logs may automatically record information such as:

  • IP address
  • Browser type
  • Internet service provider
  • Date and time of visit
  • Referring pages
  • Exit pages
  • Number of clicks
  • General website activity

This information is primarily used for:

  • Website administration
  • Security monitoring
  • Performance analysis
  • Fraud detection
  • Technical troubleshooting
  • Website improvement

Log information is generally not linked to personally identifiable information unless required for security, legal compliance, or fraud prevention.

4. Cookies and Similar Technologies

TurkeyEVisa.com uses cookies and similar technologies to improve website functionality and enhance your browsing experience.

Cookies may be used to:

  • Remember user preferences
  • Improve website performance
  • Store session information
  • Support application forms
  • Analyze website traffic
  • Improve security
  • Personalize website content
  • Measure website performance

You may disable cookies through your browser settings.

Please note that disabling cookies may affect certain website features and reduce functionality.

5. Advertising Cookies

TurkeyEVisa.com may work with third-party advertising providers, including Google, who may use cookies and similar technologies to display relevant advertisements based on your browsing activity.

These technologies help:

  • Measure advertising effectiveness
  • Limit repetitive advertisements
  • Improve advertising relevance
  • Understand visitor interests

Google and other advertising providers maintain their own privacy policies regarding the information they collect.

You can manage advertising preferences through your browser settings or the privacy controls provided by the relevant advertising platforms.

6. Advertising Partners

From time to time, TurkeyEVisa.com may work with advertising partners who use cookies, pixels, JavaScript, or similar technologies.

These partners may automatically receive information such as your IP address when advertisements are displayed on our website.

Their technologies may be used to:

  • Deliver personalized advertisements
  • Measure campaign performance
  • Prevent advertising fraud
  • Improve advertising services

TurkeyEVisa.com does not control the cookies or privacy practices of third-party advertising providers.

7. Analytics and Website Improvement

We may use analytics tools to better understand how visitors use TurkeyEVisa.com.

Analytics information may include:

  • Pages viewed
  • Session duration
  • Device information
  • Browser information
  • Country or region
  • Referral source
  • Website interactions

This information helps us:

  • Improve website usability
  • Enhance page performance
  • Identify technical issues
  • Improve our application process
  • Better understand visitor needs
  • Improve customer experience

Where possible, analytics information is aggregated or anonymized.

8. How We Use Your Information

TurkeyEVisa.com uses personal information for purposes including:

  • Providing Turkey visa and Turkey eVisa assistance
  • Preparing and reviewing visa applications
  • Verifying identity and supporting documents
  • Communicating with applicants
  • Responding to inquiries
  • Providing customer support
  • Processing payments
  • Sending invoices and confirmations
  • Providing service updates
  • Preventing fraud
  • Protecting website security
  • Improving website functionality
  • Complying with legal obligations
  • Responding to lawful requests from competent authorities
  • Sending marketing communications where permitted by law or with your consent

We do not sell your personal information as part of our normal business operations.

9. Summary of Data Usage

The information we collect may be used to:

  • Deliver requested services
  • Process visa-related applications
  • Improve website performance
  • Personalize user experience
  • Process payments
  • Detect fraud
  • Maintain security
  • Communicate with customers
  • Meet legal and regulatory obligations

Where necessary, personal information may be shared with trusted service providers, payment processors, government authorities, immigration authorities, professional advisers, and business partners solely for purposes related to providing our services.

Where processing is based on your consent, you may withdraw that consent at any time by contacting us at contact@turkeyevisa.com.

10. Legal Basis for Processing Personal Information

TurkeyEVisa.com processes personal information only where there is a lawful basis to do so under applicable privacy and data protection laws.

Depending on the circumstances, we may process your personal information based on one or more of the following legal grounds.

10.1 Performance of a Contract

We process personal information where it is necessary to provide the services you have requested, including:

  • Turkey eVisa assistance
  • Visa application preparation
  • Document verification
  • Customer support
  • Payment processing
  • Communication relating to your application

Without certain information, we may be unable to provide the requested services.

10.2 Consent

We may process your personal information based on your consent when you:

  • Submit information voluntarily
  • Request our services
  • Subscribe to newsletters or marketing communications
  • Provide sensitive information where required
  • Agree to receive promotional communications

You may withdraw your consent at any time by contacting us at:

Email: contact@turkeyevisa.com

Withdrawal of consent does not affect any processing that occurred before consent was withdrawn.

10.3 Legitimate Business Interests

We may process information where necessary for our legitimate business interests, provided your rights and freedoms are not overridden.

These interests include:

  • Operating our website
  • Providing customer support
  • Improving website functionality
  • Preventing fraud
  • Website security
  • Analytics
  • Business administration
  • Service improvement
  • Internal reporting

10.4 Legal Obligations

We may process or disclose personal information where required by applicable laws or lawful requests, including compliance with:

  • Court orders
  • Government requests
  • Immigration requirements
  • Tax obligations
  • Regulatory requirements
  • Law enforcement investigations

10.5 Public Interest or Safety

In limited circumstances, we may process personal information where necessary to protect public safety, comply with health or travel regulations, respond to emergencies, or satisfy legal obligations permitted by applicable law.

11. Sharing Your Information

TurkeyEVisa.com shares personal information only where necessary to provide our services or comply with applicable legal requirements.

We do not sell personal information to third parties.

11.1 Service Providers

We may share information with trusted service providers who assist us in operating our business.

These providers may include:

  • Website hosting providers
  • Cloud storage providers
  • Technical support providers
  • Customer support platforms
  • Payment processors
  • Analytics providers
  • Security providers
  • Identity verification providers
  • Marketing service providers
  • Professional advisers

These providers may process information only for the purposes of providing services to TurkeyEVisa.com and are expected to maintain appropriate confidentiality and security measures.

11.2 Government Authorities

Where necessary for visa processing or required by law, we may share relevant information with:

  • Turkish immigration authorities
  • Government departments
  • Embassies
  • Consulates
  • Border authorities
  • Law enforcement agencies
  • Courts
  • Regulatory authorities

Information is shared only where required for the requested service or where legally required.

11.3 Payment Providers

Payments made through TurkeyEVisa.com are processed by secure third-party payment providers.

These providers may collect and process payment information according to their own privacy policies and security procedures.

TurkeyEVisa.com does not control how third-party payment providers process your payment information.

11.4 Professional Advisers

Where necessary, we may share information with professional advisers including:

  • Lawyers
  • Accountants
  • Auditors
  • Insurance providers
  • Business consultants

Such disclosures are limited to legitimate business, legal, accounting, compliance, insurance, or risk management purposes.

11.5 Business Transfers

If TurkeyEVisa.com undergoes a merger, acquisition, restructuring, sale of assets, financing transaction, or similar business event, personal information may be transferred as part of that transaction, subject to appropriate confidentiality obligations.

11.6 Protection of Rights

We may disclose information where necessary to:

  • Protect our legal rights
  • Prevent fraud
  • Investigate misuse
  • Protect users
  • Enforce our Terms and Conditions
  • Comply with applicable laws

12. International Data Transfers

Your personal information may be processed or stored in countries outside your country of residence where necessary to provide our services.

If you access TurkeyEVisa.com from jurisdictions with specific international data transfer requirements, your information may be transferred to countries that may not provide the same level of legal protection.

Where required by applicable law, we implement reasonable safeguards for international data transfers, including:

  • Contractual protections
  • Secure service providers
  • Appropriate technical safeguards
  • User consent where applicable
  • Other lawful transfer mechanisms

By using TurkeyEVisa.com, you acknowledge that your information may be transferred internationally where necessary to provide the requested services.

13. Data Retention

TurkeyEVisa.com retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable law.

Retention periods depend on factors including:

  • Type of information collected
  • Services requested
  • Visa application history
  • Legal obligations
  • Tax and accounting requirements
  • Fraud prevention
  • Dispute resolution
  • Business administration

If you request account closure, certain information may continue to be retained where necessary for:

  • Legal compliance
  • Fraud prevention
  • Security
  • Accounting obligations
  • Ongoing disputes
  • Legitimate business purposes

When personal information is no longer required, it will be securely deleted, anonymized, or archived where appropriate.

14. Data Security

TurkeyEVisa.com takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

Security measures may include:

  • Secure hosting
  • Access controls
  • Password protection
  • Encryption where appropriate
  • Secure communication systems
  • Malware protection
  • Security monitoring
  • Restricted access to sensitive information
  • Internal confidentiality procedures

Although we work to protect your information, no website, internet transmission, or electronic storage system can guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us immediately if you believe unauthorized access has occurred.

15. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

Right to Access

You may request confirmation of whether we process your personal information and request a copy of the information we hold.

Right to Correct Information

You may request correction of inaccurate, incomplete, or outdated information.

Right to Request Deletion

You may request deletion of your personal information where permitted by law.

Certain information may need to be retained for legal, regulatory, accounting, fraud prevention, or legitimate business purposes.

Right to Restrict Processing

You may request that we limit the processing of your information where applicable.

Right to Object

You may object to certain processing activities, including processing based on legitimate interests or direct marketing.

Right to Withdraw Consent

Where processing is based on consent, you may withdraw that consent at any time.

Withdrawal does not affect processing that occurred before consent was withdrawn.

Right to Data Portability

Where applicable, you may request that certain information be provided in a structured, commonly used, and machine-readable format.

Right to Lodge a Complaint

Where applicable, you may file a complaint with the relevant data protection authority if you believe your information has been processed unlawfully.

To exercise any of these rights, contact us at:

Email: contact@turkeyevisa.com

We may request verification of your identity before processing your request.

16. Mandatory Information

Certain personal information is required in order for TurkeyEVisa.com to provide visa assistance services.

This may include:

  • Passport information
  • Identity details
  • Contact information
  • Travel information
  • Supporting documentation

If required information is not provided, we may be unable to process your request or provide the requested services.

17. Marketing Communications

Where permitted by law or where you have provided consent, TurkeyEVisa.com may send you:

  • Service updates
  • Newsletters
  • Promotional offers
  • Product announcements
  • Marketing communications

You may unsubscribe from marketing communications at any time by:

  • Using the unsubscribe link included in our emails, where available; or
  • Contacting us directly at contact@turkeyevisa.com

Even if you opt out of marketing communications, we may still send important service-related messages regarding active applications, payments, security notifications, or legal notices.

18. Children’s Privacy

TurkeyEVisa.com does not knowingly collect personal information directly from children under the age of 13.

Only individuals aged 18 years or older may submit visa requests through our website.

Where an application is submitted on behalf of a minor, it must be completed by a parent, legal guardian, or another authorized adult.

By submitting information for a minor, the adult confirms that they have the legal authority to provide that information and consent to its processing in accordance with this Privacy Policy.

If you believe that personal information relating to a child has been submitted without proper authorization, please contact us immediately at:

Email: contact@turkeyevisa.com

Where appropriate, we will take reasonable steps to investigate the matter and remove such information in accordance with applicable law.

19. Third-Party Privacy Policies

This Privacy Policy applies only to TurkeyEVisa.com.

It does not apply to third-party websites, payment providers, advertising networks, government portals, embassies, immigration authorities, travel partners, or other external services that may be linked from our website.

These third parties operate under their own privacy policies and data handling practices.

Before providing personal information to any third-party website or service, we recommend reviewing their privacy policies carefully.

TurkeyEVisa.com is not responsible for the privacy practices, content, or security of third-party websites or services.

20. Cookie Management

You can control or disable cookies through your web browser settings.

Depending on your browser, you may be able to:

  • Block all cookies
  • Delete existing cookies
  • Block third-party cookies
  • Receive notifications before cookies are stored
  • Manage cookie permissions for individual websites
  • Control personalized advertising settings

Please note that disabling cookies may affect certain website features, including:

  • Form functionality
  • User preferences
  • Website performance
  • Security features
  • Language settings
  • Overall user experience

21. Communications from TurkeyEVisa.com

We may contact you using the information you provide to us.

Communications may include:

  • Responses to inquiries
  • Visa application updates
  • Requests for additional documents
  • Payment confirmations
  • Service notifications
  • Customer support messages
  • Security alerts
  • Policy updates
  • Marketing communications where permitted by law

You are responsible for ensuring that your contact information remains accurate and up to date.

22. Accuracy of Information

You are responsible for ensuring that all information submitted through TurkeyEVisa.com is accurate, complete, and current.

This includes:

  • Personal information
  • Passport details
  • Travel information
  • Contact details
  • Supporting documents

Providing incorrect or incomplete information may result in:

  • Processing delays
  • Requests for additional information
  • Service interruptions
  • Visa application issues
  • Inability to provide the requested services

Where you submit information on behalf of another individual, you confirm that you have the legal authority to do so.

23. Automated Processing

TurkeyEVisa.com may use automated tools and technologies to help manage our services more efficiently.

These tools may assist with:

  • Form validation
  • Fraud detection
  • Error identification
  • Website analytics
  • Application organization
  • Customer support workflows
  • Security monitoring

We do not intend to make legally significant decisions based solely on automated processing without appropriate human review, unless permitted by applicable law.

24. Do Not Track Signals

Some web browsers allow users to send “Do Not Track” (DNT) signals.

Because there is currently no universally accepted standard for responding to these signals, TurkeyEVisa.com may not respond to Do Not Track requests in a consistent manner.

You may manage cookies and tracking preferences through your browser settings and other available privacy controls.

25. Changes to this Privacy Policy

TurkeyEVisa.com may update this Privacy Policy from time to time to reflect:

  • Changes to our services
  • Website improvements
  • Technology updates
  • Legal or regulatory requirements
  • Changes in business operations
  • Updates to our data handling practices

Whenever changes are made, the “Last Updated” date at the top of this Privacy Policy will be revised.

Your continued use of TurkeyEVisa.com after any updates have been published constitutes your acceptance of the revised Privacy Policy.

We encourage users to review this page periodically.

26. Your Consent

By accessing TurkeyEVisa.com, submitting personal information, requesting visa assistance, uploading documents, making payments, or otherwise using our services, you acknowledge that:

  • You have read this Privacy Policy.
  • You understand how your personal information is collected and used.
  • You consent to the processing of your personal information as described in this Privacy Policy.
  • You understand that certain information may be shared with trusted service providers or competent authorities where necessary to provide the requested services or comply with legal obligations.

If you do not agree with this Privacy Policy, you should discontinue using TurkeyEVisa.com and avoid submitting personal information through our website.

27. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the way your personal information is handled, please contact us.

TurkeyEVisa.com

Email: contact@turkeyevisa.com

We will make reasonable efforts to respond to privacy-related inquiries and requests as promptly as possible and in accordance with applicable law.